Legal

Privacy Policy

Last updated: September 3, 2026

This policy applies to Rainbow Transit ("we", "us"), an independent live arrivals tracker for RTD Denver services. We are not affiliated with the Regional Transportation District (RTD).

Information we collect

Account information. If you create an account, we store your email address and an encrypted password hash through our authentication provider (Supabase). We never see or store your password in plain text.

Location (optional). If you use "nearby stops", your browser shares your approximate location with us only to sort stops by distance. We do not store your location.

Usage data. We may collect basic technical information such as browser type, pages visited, and error logs to keep the service reliable.

How we use information

  • Provide live departure boards, vehicle positions, and service alerts.
  • Authenticate your account and keep your preferences.
  • Debug errors and improve reliability of the tracker.
  • Respond to support or legal requests.

Data sources

Real-time positions, trip updates, alerts, and schedule data come from RTD's public GTFS and GTFS-Realtime feeds. That data is public and contains no personal information about riders.

What we do not do

  • We do not sell your personal information.
  • We do not use advertising trackers or third-party ad networks.
  • We do not store your precise location history.

Cookies and storage

We use browser local storage only to keep you signed in and remember preferences. We do not use third-party tracking cookies.

Data retention and deletion

Account data is kept while your account is active. You can request deletion of your account and associated data at any time by contacting us; we will remove it within 30 days.

Security

Passwords are hashed, connections are encrypted over HTTPS, and database access is protected by row-level security. No method of transmission is 100% secure, but we work to protect your information using industry-standard measures.

Children

Rainbow Transit is not directed at children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. Material changes will be noted on this page with a new "last updated" date.

Contact

Questions about this policy? Email us at privacy@rainbowtransit.app.

See also our Terms & Conditions.